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Issues Connecting


Craig

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Following some reports of problems connecting, I've raised a ticket with our host to investigate.

 

Hello, there have been some issues with certain ISP's that are having trouble, it seems there is a major provider that is currently investigating connectivity issues at a high level, way above us, that are playing into this.


We hope they have this resolved very soon however.

Thank you

Regards,

Rhett
Hosting & Support Manager
Invision Power Services Inc

 

In other words, it's a coincidence. It's the local ISPs that are having difficulty so we've just timed it unlucky. If you know of anybody having problems, please let them know. :)

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It looks like BT plus their wholesale users as well.


 


I'm on VM and have had some random timeouts, but intermittent and infrequent.


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I am on BT and had no problems re- connecting.

i had no issues reconnecting yesterday, it just went all wrong tonight for some reason

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i had no issues reconnecting yesterday, it just went all wrong tonight for some reason

 

Same, fine for the day then suddenly down for a bit... All's well now though :)

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Ron is having trouble, he texted me last night. Kim is not online either, although I think that may be a hardware fault. I have tried to contact Kim, but had no success. ( He ignores phones ).


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I'm in touch with Kim. He'll try again today.

The problems should be fixed by now.

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On at last, could not connect last night so did the 'flushing dns' stuff, managed this morning but had to turn Firewall off? Also on BT!!


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Di contacted me on Monday, Kim's PC crashed at the end of last week. Now it is fixed he couldn't get onto EMS. I told him to ring Craig days ago.

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On at last, could not connect last night so did the 'flushing dns' stuff, managed this morning but had to turn Firewall off? Also on BT!!

 

I would never recommend turning the firewall off. It'll likely be pure coincidence that it appeared to help.

 

The issue was a peering one, where two or more ISPs cannot exchange data. This affected BT, PlusNet and Virgin Media.

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+1 on that Craig. Turning the firewall off probably just flushed and reloaded the network stack.


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