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Altair cam problem


Stu

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Hi all. So I'm trying to use the replacement 269C I've been sent. It works fine in Altair Capture but that's it. Sharpcap and APT aren't detecting it. My GPCAM is fine, I can open it either directly or via the ASCOM driver. The 269C isn't showing in the ASCOM driver drop-down box. I can't connect using the Altair camera option either  I've reinstalled all the drivers, APT, Sharpcap, restarted the PC several times but still no joy. Any suggestions?

Edited by Stu
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I have a problem with Alpacca trying to take over and I am trying to remember how I get it to work

 

Edited by Ibbo
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I assumed it would just work as it's just another one of the same camera, silly me!

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Its astro drivers they are a pain at times.

 

One of my cams will only work in Sharpcap but likes me to open Sharpcap, then close it and reopen before it will connect.

 

 

 

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I might just go all in and reset the PC, start from scratch. 

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Very true. If turning off and on fails then this is the only other thing I know how to do 😄

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Just now, Bottletopburly said:

APT in usb monitor does it show the altair cam ?

Yeah, it shows when plugged in and unplugged. Also shows up in win10 device manager. 

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Hold shift and connect camera choose altair driver not ascom 

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1 hour ago, Bottletopburly said:

Hold shift and connect camera choose altair driver not ascom 

If I do that it says no Altair camera detected

57 minutes ago, Bottletopburly said:

Try  Updating  the drivers from Apt these are the latest drivers for all cameras https://astrophotography.app/downloads.php

I'll give it go. Win says it's up to date and I reinstalled them from the Altair site. It seems like a driver problem though as Sharpcap/PHD2 can't find it either. 

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Sorted I think. Tried the above update but no joy. Reset the PC, Sharpcap and APT are now connecting to the camera. Haven't got round to setting up EQMOD yet, that's a job for tomorrow. 

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